Account
Order Status & Returns

Return & Refund Policy


Thanks for shopping at Stingray Industries LED.
If you are not entirely satisfied with your purchase, please see our return and refund policy below:

 

Returns

You have 30 days to return an item from the date you received it.

To be eligible for a return, your item must be unused/uninstalled and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a 3-5 business days, depending on your card issuer’s policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.

 

Contact Us

If you have any questions on how to return your item to us, please email sales@stingray-industries.com.